The all new graphic user interface combined with software that was designed for your industry gives you easier-than-ever access to every facet of your business. If your new to the program, a step-by-step walk through will help you input all of your exhisting information and data to the right place. We have improved the user flow to funnel information input to eliminate any indecision and confusion. You will be familiar with the intuitive software in no time.
Record collection information for current and new machine locations, add machines to a location as needed, change meters configuration, change tax and commission rates, enter specific information related to new generation of machines (credit card, player account money, etc.), update advances and commission checks information, view machines prior to collections, view live location totals – all operations are done on the same screen! In addition to financial information, Silent Partner tracks both expected and actual take-home amounts, collection ID (allowing to recall posting batch at any later time for editing), and bank deposit ID.
Silent Partner includes uniform front-end screens for all reports, allowing you to select time period, machines, and the locations to be used in your report. You can easily recall the reports saved in the library that automatically update, build new reports on the basis of the older reports, or build new reports . The report sample helps you to see how the final product will look. You can switch from one group of reports to another without ever going back to the menu, making your reports more efficient.
Track and organize all of your service call data to your liking. Send text messages directly to technicians and have the ability to e-mail service calls to service technicians. Track service calls in real-time or history mode sorted by location, machines, problem, or technician. Keep track of open and aged calls, assignment by technician, and current workload. Track multiple repairs for the same machine while assigning parts for repair and keeping track of repair costs.
We are currently developing our updated, mobile version of the software and will be pushing out all desktop capabilities to the palm of your hand. You will now be able to create reports, view postings, move machines, schedule service calls, print receipts, and much more while on-the-go! All of thee capabilities will be supported by both iOS and android products.
Each facet and page of the software has been designed to better improve your understanding and expidite your process. Silent Partners clearly outlines your data entry process so you will no longer have to fumble with entries and indecision.